GUIDANCE FOR AUDIENCES

WEST GREEN HOUSE SUMMER MUSIC 2020

GUIDANCE FOR AUDIENCES

We are delighted to bring live music back to the gardens of West Green House in this most unusual of summers. We know our audience will respect the following guidelines which follow the government protocol for outdoor events and are designed to ensure the safety of all, to create an enjoyable and happy atmosphere while you are with us.

BEFORE ARRIVAL

Please ensure no one in your party is exhibiting any symptoms of Covid 19. If you or anyone in your party is unable to attend the concert, please contact the office on 01252 844611

All concerts take place outdoors with no gazebos or Raj Tents. West Green is not providing any picnic chairs or tables in the Lakefield. There are a limited number of chairs and tables adjacent to the Greenhouse for picnic use but these must NOT be moved to the Lakefield

Please limit the amount of picnic furniture and equipment you choose to bring. A strict one way system will be in force throughout the Gardens and you may find you have to walk slightly further than usual should you need to return to your car. Please travel light!

ON ARRIVAL

Please park in the main car park. If there is a queue on entry, please observe social distancing of 2 metres.

All our concerts are fully ticketed. No sales can be made on the door. Please ensure all contact details we hold for the lead booker in each party are accurate as we will respond to the Track and Trace system should anyone exhibit symptoms of Covid 19

The shop will be open before and after the Lunchtime Concerts. It will not be open during the evening concerts

Please follow the one way system through the shop to the Lakefield. Please note it will not be possible to turn right out of the shop to the Toilets and Tea Room. Access to these areas will be via the one way system, through the Lakefield and Walled Garden

IN THE LAKEFIELD

Each party will be allocated a designated area for their group. These areas will be clearly marked out and placed 2 metres apart from each other. Please follow the stewards’ guidance to find the area for your party

Please keep your party within your designated area (including dancing!). Our stewards will gently remind you to keep the 2m lane clear at all times

Please note there will be no refreshments in the Lakefield. The Tea Room will be open for take away refreshments and pre-booked Afternoon Teas

Toilets will be available in the Alice Garden which should be access through the Walled Garden following the one way system

Hand sanitiser will be widely available throughout the Gardens. Please ask a steward should you wish to use any

FEELING UNWELL

If you or anyone in your party feels unwell at any time during your visit to West Green, please make yourself known to any of the stewards or any member of staff. We reserve the right to ask anyone showing clear and worrying symptoms of any kind to leave the Gardens, for the safety of all

INTERVALS

There will be no intervals during the lunchtime concerts which will bring promptly at 12 noon and continue to 1pm. There will be a short interval during the evening concert on August 22nd

AFTER THE CONCERT

Please take all your picnic remains and associated rubbish home with you

Please follow the one way system to leave the Lakefield promptly, observing social distancing as practically as possible as you move through the Walled Garden and Chicken Garden back to the Car Park

TO REASSURE….

Only 0.3% of the population in the area in which West Green House is located has been diagnosed with Covid 19. It is our aim to do all we can to ensure this number remains reassuringly low by doing all we can to comply with the nationally accepted protocols to stage live events. We know you, our audience, will help us achieve this aim.